bdt64 Privacy Policy
Here is a complete and transparent description from bdt64 of how your personal information is collected, processed, and kept secure.
Introduction and Scope
Last updated: January 1, 2026. This privacy policy may be changed at any time. You will be notified the first time you log in after any change.
bdt64 ("we", "our", "platform") is an online gaming service operated for users in Bangladesh. When you register, log in, or use any of our services on bdt64, you agree to the terms of this privacy policy.
The purpose of this policy is to clearly inform you about what types of information we collect, why we collect it, how we use it, and what measures we take to keep your information secure. We believe that data privacy is a fundamental right of every user, and bdt64 protects that right with full respect.
This privacy policy works together with our Terms and Conditions and Responsible Gaming policy. In case of any conflict, the provisions of this document will apply.
What Information We Collect
bdt64 only collects information that is necessary to operate the service. We never collect unnecessary information.
Registration and Identity Information
Information you provide when creating an account:
- Full name and date of birth
- Mobile number and email address
- Preferred username and password (stored in encrypted form)
- National ID or passport number (for identity verification purposes)
Financial and Transaction Information
Information required for deposits and withdrawals:
- bKash, Nagad, Rocket, or Upay account number
- Bank account details (for bank transfers)
- Transaction history and amounts
- Date and time of deposits and withdrawals
Technical Information
Information collected automatically while you use the site:
- IP address and device type
- Browser version and operating system
- Session duration and page visit data
- Cookies and local storage data
Gameplay Information
Information related to your gaming activity:
- Play history, bet amounts, and results
- Preferred game categories and session times
- Bonus and promotion redemption details
- VIP level and points earning history
Purpose of Information Use
bdt64 uses your information only for specific, transparent, and legitimate purposes. Each purpose is described in detail below.
| Purpose | Explanation | Legal Basis |
|---|---|---|
| Account Management | Completing registration, login, password reset, and identity verification. | Performance of contract |
| Transaction Processing | Completing deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer. | Performance of contract |
| Customer Support | Answering your questions and resolving issues via 24/7 Bengali live chat. | Legitimate interest |
| Security and Fraud Prevention | Detecting suspicious activity, keeping accounts secure, and preventing cyberattacks. | Legitimate interest |
| Responsible Gaming | Monitoring unusual gaming behaviour and sending alerts when needed. | Regulatory obligation |
| Service Improvement | Analysing user experience to improve the platform and gaming offerings. | Legitimate interest |
| Personalised Offers | Providing relevant bonuses and promotions based on your preferences. | Consent |
Cookies and Tracking Technologies
bdt64 uses various types of cookies and tracking technologies that make your browsing experience easier and more personalised.
Essential Cookies
Without these cookies, core site functions such as login sessions and transaction security are not possible. They cannot be turned off.
Functionality Cookies
Used to remember your preferred language, theme, and other settings so you do not need to reconfigure them every time you log in.
Analytics Cookies
Used to understand which pages are used most, where issues occur, and similar patterns. We give you the option to turn these cookies off.
You can manage cookies from your browser settings. However, turning off essential cookies may prevent some site services from working correctly.
Information Sharing and Disclosure
bdt64 never sells your information to third parties for commercial purposes. Information may be shared only in the limited circumstances described below.
Payment Processors
Only the information needed to complete transactions is shared with mobile banking services such as bKash, Nagad, Rocket, and Upay, and with authorised banks. These partners follow their own strict privacy policies.
Legal Obligations
If we are required to disclose information as part of a court order, government directive, or legal process, we will do so. We will make every effort to notify you as far in advance as possible in such cases.
Technology Service Providers
Trusted providers of server management, cybersecurity, and technology infrastructure may access limited information under strict confidentiality agreements. They cannot contact you directly.
Business Restructuring
In the event of a change of ownership, merger, or restructuring of bdt64, user information may be transferred to the new entity. This privacy policy will remain in effect in such a situation, and users will be notified in advance.
Information Security Measures
bdt64 uses industry-standard technology and processes to keep your information secure.
SSL Encryption
All data transfers are secured through 256-bit SSL encryption.
Two-Factor Authentication
An option is available to add an extra verification layer when accessing your account.
Regular Audits
Regular system audits are conducted by cybersecurity experts.
Access Controls
Only authorised staff, and only within necessary limits, can view your information.
However, no method of data transmission or storage over the internet can be claimed to be 100% secure. While we take every precaution, you should also keep your password confidential and log out of your account after using an unfamiliar device.
Data Retention Period
We do not retain your information beyond what is needed. Different retention policies apply to different types of information.
Account Information: Retained for the duration the account is active and for at least five years afterwards, as required to meet financial and legal obligations.
Transaction Information: Financial transaction records are kept for a minimum of five years, as required to meet financial regulatory authority requirements and resolve disputes.
Gaming Logs and Activity Data: Game results and bet history are retained for a minimum of two years. This information is used in dispute resolution.
Technical and Log Data: Generally kept for up to ninety days, then deleted automatically.
After Account Closure: Personal information not subject to legal obligations is deleted or anonymised within 90 days of account closure.
Your Rights and Controls
Every user registered with bdt64 enjoys the following rights regarding their personal information.
Right to Access Information
You may request details of all information we hold about you at any time. We will respond within 30 days of receiving your request.
Right to Correct Information
If there is any incorrect information in your account, submit a correction request. We will make the correction promptly after verifying the request.
Right to Delete Information
You may request deletion of information not subject to legal obligations. Limitations may apply for active or recently closed accounts.
Right to Object to Processing
You may object to the processing of your information for marketing messages or personalised offers. In such cases we will respect your preference.
To exercise your rights: Email [email protected] or contact us via 24/7 live chat. When submitting a request, include your registered email or mobile number and be prepared for identity verification.
Protection of Minors
bdt64 is strictly prohibited for anyone under 21 years of age. We do not knowingly collect or store any personal information from anyone under 21.
You are required to confirm your age at registration. If we believe an account belongs to a minor, we will immediately suspend that account and delete the associated information.
If you believe a minor is using our platform, please notify us at [email protected]. We will take prompt action.
Request to parents: Use parental control software to limit access to online gaming sites on your child's device.
Third-Party Services & Connections
We work with certain game developers and technology partners to provide games on bdt64.
Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming and other game providers may collect specific technical information for their game software. This data collection is governed by those providers' own privacy policies.
Even if there are links to external sites through our platform, bdt64 is not responsible for the privacy practices of those sites. It is advised to read the policies of third-party services before using them.
All of our third-party partners have signed data protection agreements and do not have the right to use your information independently.
Policy Changes & Updates
bdt64 may change or update this privacy policy from time to time. Such changes may arise due to business needs, legal changes, or technological developments.
For significant changes, we will send a notification to your registered email or mobile and update the "Last Updated" date at the top of the page. Continued use of the platform after changes will be considered as your consent to the new policy.
We recommend that you visit this page regularly and stay updated on the latest policy.
Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us.
Live Chat
For the fastest response, use our 24/7 Bengali live chat. Our support team is always ready to help with any privacy-related questions.
Email Support
For detailed requests or formal complaints, email us:
[email protected]
We aim to respond to all privacy-related requests within 30 business days. Complex requests may take additional time, in which case we will notify you in advance.
To learn more, visit our FAQ page or read our Responsible Gaming Policy.